Shipping Policy
🚚 Shipping Policy – ColorQuill
Effective Date: [Insert Launch Date]
Operated by QUILLEN CSB LLC
Email: hello@colorquill.com
Phone: +1 (863) 555-9213
📍 Shipping Origin
All orders are shipped from our studio in High Springs, Florida (ZIP: 32643).
🕒 Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
You'll receive a confirmation email once your order ships, including tracking details.
🇺🇸 Domestic U.S. Shipping
| Order Total | Shipping Rate |
|---|---|
| Under $35 | Calculated at checkout |
| $35 or more | Free standard shipping |
Estimated delivery time: 3–7 business days (after dispatch)
❗ Important Notes
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Delivery times are estimates and may vary due to carrier delays or weather.
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Orders placed during holidays or sales may take a bit longer to process.
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We do not currently offer expedited or overnight shipping.
🌍 International Shipping
We currently do not ship internationally, but we’re working on it!
Stay in the loop by joining our newsletter.
📦 Lost or Delayed Packages
If your order is marked as delivered but you haven’t received it:
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Double-check your delivery address
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Check with neighbors or your local USPS office
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If still missing after 3 business days, contact us at hello@colorquill.com
We’ll do our best to help you track it down.
💥 Damaged Items
If your order arrives damaged, please email us within 5 days of delivery with:
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Your order number
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A photo of the damaged product and packaging
We’ll send a replacement or offer a refund, depending on the situation.
🧾 Tracking
You’ll receive a tracking link by email as soon as your order ships.
You can also Track Your Order Here anytime.
💬 Questions?
We’re here for you!
Reach out to hello@colorquill.com or call +1 (863) 555-9213 for any shipping-related concerns.